Practise

Practice labs

Free — no account needed to read

A lab rehearses one kind of conversation on a realistic situation, a step at a time. Wordings are examples to adapt, never scripts to recite.

Conversation Simulator — Rehearse a conversation you find hard to start — on the page, or by role-playing it with your companion. (10 min)
Listening Challenge — Read what someone says and practise hearing it fully — before advice, stories or fixes. (6 min)
Empathy Lab — what might be happening here? — Practise holding several explanations for someone’s behaviour before settling on one. (7 min)
Conflict Lab — Practise a disagreement on paper, then look at your words the way the other person will hear them. (10 min)
Boundary Lab — Practise saying no — or not yet — clearly, kindly and in your own words. (7 min)
Networking Lab — Prepare for an event or an outreach, practise your introduction, and plan the follow-up. (10 min)
Leadership Lab — Practise delegation, feedback and difficult conversations before you have them for real. (10 min)
Social Adaptability Lab — Same objective, different people: practise adjusting how you say something without changing what you stand for. (8 min)

Guided tools

Something is going on with someone and you don’t know what to say. Think it through before you act. (8 min)

Before you see someone: what you recorded about them, what you want to talk about, and what to ask. (5 min)

After an interaction that mattered — good, awkward or hard — look back while it is fresh. (6 min)