Module 7 · Relationships

Conflict, boundaries & difficult situations

Free — no account needed to read

Disagreeing, saying no, apologising and repairing — without damage.

By the end of this module

You will handle disagreement, set and respect boundaries, and repair relationships when things go wrong.

Disagreeing well — Disagreement is normal. The skill is keeping the relationship while you disagree. (6 min · Beginner)
Misunderstandings, and clearing them up — Most conflict starts as a misunderstanding. Check before you conclude. (6 min · Beginner)
Calming a heated moment — De-escalation: lower your voice, slow down, name what you see. (6 min · Practising)
Difficult conversations — Preparing for and holding the conversation you have been avoiding. (8 min · Practising)

Setting boundaries — and respecting theirs — A boundary is about what you will do, not about controlling someone else. (7 min · Practising)
Saying no respectfully — A clear, kind no protects your yes. (6 min · Beginner)
Handling criticism and rejection — Both hurt. Neither has to decide who you are. (7 min · Practising)

Apologising well — A real apology names what happened, owns it, and says what will change. (6 min · Beginner)
Repairing a relationship — After a rupture: reaching out first, listening, and rebuilding slowly. (7 min · Practising)
Knowing when to step away — Some situations are not yours to fix. Leaving can be healthy. (6 min · Practising)
Nonviolent communication (Rosenberg) — Observations, feelings, needs and requests — a useful structure, not a script. (8 min · Deeper)