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Look for complementary skills, real commitment and a high learning rate

Team evaluation means examining whether the founders cover what the business needs, whether they are genuinely committed, and how quickly they change their minds when evidence arrives.

12 min read · Level 3

The point

The question I would keep if I could keep only one is what they have changed their mind about recently. It tests whether they gather evidence, whether they are honest about being wrong, and whether they act on what they learn. Confidence is easy to perform in a meeting; a specific, dated reversal is not.

What is it?

Four questions cover most of team evaluation:

Question What to look for Coverage do the founders together cover building, selling and running the business Commitment full-time, meaningful ownership, vesting, no competing obligations Learning rate how their view has changed in response to evidence Working together how they handle disagreement, and how long they have known each other

Coverage. A team of three engineers building a product sold through enterprise sales has a gap. It can be filled by hiring, but that is a plan with a cost and a timeline, not a detail.

Commitment. Check the practical signals: are they full-time, do they hold meaningful equity, is that equity subject to vesting, and is anyone splitting attention with another company.

Learning rate is the hardest to assess and often the most predictive. A useful question: what did you believe six months ago that you no longer believe, and what changed your mind? Strong founders answer immediately and specifically. Weaker answers describe no change, or changes that were forced rather than chosen.

Working together. Ask how they resolved their most serious disagreement. Co-founder conflict is a common cause of early failure, and how a team describes past conflict tells you more than assurances that they get on well.

Why does an investor care?

Because at early stages the team is most of what exists. The product will change, the market view will deepen, and the plan will be rewritten. What persists is who is doing it.

Team problems are also the hardest to fix after investing. A missing skill can be hired; a founder who is not committed, or a pair who cannot resolve disagreements, usually cannot be fixed by capital.

Educational, not personalised financial advice. Nothing in the Investor Academy is a recommendation to buy, sell or hold anything — what is right for you depends on your own circumstances and the rules where you live.

Example

Two teams answering the same question about changing their minds.

Founder A: "We always believed in this approach and we still do." Founder B: "In March we thought small clinics were the market. After 40 conversations we found they had no budget, and the buyers were group operators. We rebuilt the sales process in six weeks and revenue has grown since."

B's answer shows a specific belief, evidence that contradicted it, a decision and a consequence. A's answer may mean conviction, but it more often means no evidence has been gathered that could have changed anything.

The common mistake

Assessing founders on charisma and confidence rather than on coverage of required skills, practical signs of commitment and demonstrated changes of mind.

How it works

Step 1: Map required skills against the founders

List what the business needs over the next two years and who covers each area.

Step 2: Check the practical commitment signals

Full-time status, equity, vesting, and any competing obligations.

Step 3: Ask what they no longer believe

Look for a specific belief, the evidence that changed it and the action taken.

Step 4: Explore past disagreement

Ask how they resolved their most serious conflict and what would happen if they disagreed on a major decision now.

Step 5: Verify independently

Use chosen references to test what you were told about each founder's role and contribution.

When to use this

When evaluating any early-stage company, particularly before there is enough business evidence to judge.

When not to use it

Do not over-weight team when a company has substantial operating history. At that point the business results are better evidence than impressions of the people.

How investors actually did it

A recurring pattern: co-founder conflict in startup failures

Analyses of startup failure, including collections of founder post-mortems compiled by research firms, frequently list team and co-founder conflict among the leading causes cited, alongside running out of cash and lack of market need.

Examine how founders handle disagreement during diligence. It is one of the most common failure modes and one of the hardest to repair later.

Do this now

  • Ask a founder what they believed six months ago and no longer believe
  • Check whether founder shares are subject to vesting

Create a free account to read the rest and apply it to your own investing.

Related lessons

  • Team, market, product, business - and why the order matters — At the earliest stage there is little business to analyse, so evaluation leans on the team and the market. As a company matures, the evidence shifts toward product and business fundamentals. (10 min)
  • References you chose tell you more than references you were given — Checking the people behind an investment means verifying claims, speaking to sources they did not nominate, and asking questions specific enough that a vague answer is itself informative. (11 min)

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