I need to manage people

Your job stops being the work and starts being the people doing the work.

The lessons, in order

  1. Managing yourself first — Before you manage anyone, you have to manage the only resource that is genuinely fixed: your own attention. (12 min)
  2. Delegation — Handing over an outcome with the authority to decide how. Handing over tasks while keeping every decision is just queueing. (12 min)
  3. Setting expectations — Most performance problems are expectation problems. People rarely fail at a job they clearly understood. (10 min)
  4. Running 1:1s — Their meeting, not your status update. The moment it becomes a progress report it stops surfacing anything useful. (10 min)
  5. Giving feedback — Specific, soon, and about the effect. Vague or delayed feedback is unkind, whatever it feels like at the time. (10 min)
  6. OKRs and KPIs — KPIs are the dials you watch. OKRs are what you are trying to change this quarter. Confusing them turns planning into reporting. (12 min)

All Founder Academy subjects