Paste raw feedback; the AI types it. Then you decide on each one — accept, decline, duplicate or snooze.
Product is in the DEVELOP group of the founder sidebar.
Support messages, tweets, call notes — a blob is fine.
Each item gets a category (bug, feature request, praise, churn signal, question), themes and a severity.
Accept, decline, mark duplicate, or snooze. Categorising is not the same as dealing with it.
With your reason attached — a decline you cannot see later is a decision you will silently re-litigate in three months.
Open Triage customer feedback in the app (sign-in required).