Vanity metric

A number that rises reliably and changes no decision.

Example

Cumulative registered users, page views, social followers.

Important

The test: if this number doubled, would you do anything differently? If not, stop reporting it — especially to yourself.

Related terms

  • North star metric — The single measure that best captures the value customers get from your product.
  • Activation — The moment a new user first experiences the product's core value.
  • Retention — The share of customers still active after a given period. The inverse of churn, and usually the more useful way round.

Lessons that explain it

  • OKRs and KPIs — KPIs are the dials you watch. OKRs are what you are trying to change this quarter. Confusing them turns planning into reporting. (12 min)
  • What to measure, and what to ignore — Different stages need different numbers. Measuring everything is the same as measuring nothing. (12 min)
  • The north star metric — One number that only improves when customers genuinely benefit. Choosing it badly points the whole company at the wrong thing. (10 min)

All 176 terms in the Founder glossary